Room Image & AI Privacy
Room Image & AI Privacy
Before you upload
Adding an image is optional. We use your room or reference image only to provide the Fabric Intelligence service you request, with automated image analysis to suggest colours and fabric directions. We do not use uploaded room images for model training, general AI training, product or model improvement, unrelated evaluation or research, marketing, or a reusable image dataset. Please leave people, addresses, documents and other personal details out of the picture. Our current consultation persistence path stores derived colour and preference records rather than raw image data; the upstream processor, temporary handling, logs and deletion arrangements are being technically verified. Read Room Image & AI Privacy before uploading.
How the consultation uses your image
The image and your input are processed by the image/recommendation service to suggest colours and fabrics. You can review and correct the colour interpretation. You can use the questions or browse without uploading an image.
Stored consultation information
The CurtainsUK integration rejects raw images from stored consultation state. Derived information can include colour observations, your confirmed palette, answers, reactions, recommendations and an image hash. This code-level protection does not establish the independent retention or training terms of every processor.
Questions and rights
Contact support@curtainsuk.com with your consultation reference where available. Please do not attach the original image again just to request help or deletion. Read the full Privacy Policy.
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We’re here from inspiration to installation.
Customer supportsupport@curtainsuk.com
Complaintscomplaints@curtainsuk.com
Media & Pressmedia@curtainsuk.com
Apex Curtains Ltd trading as Curtains UK
Customer contact and authorised returns: 36–44 Bolton Road, Blackburn, BB2 3FA
Company 15652466
Made-to-measure order-change requests: enquiries@curtainsuk.com