How long does a typical curtain fitting take?

Most installations take between 1–2 hours depending on room size and complexity of the track or pole.

What is your return or adjustment policy?

If you’re not completely happy, contact us within 14 days and we’ll arrange either a free adjust-and-rehang visit or a full refund.

Do you provide a maintenance service?

Yes—ask about our annual maintenance package for re-aligning, cleaning, and lubricating tracks and rollers.

Privacy Policy

Effective Date: [Insert Date]

At CurtainsUK.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit CurtainsUK.com, we may collect the following types of information:

Personal Information: Name, email address, postal address, phone number, payment details (collected only during checkout).
Order Information: Details of the products you purchase.
Technical Data: IP address, browser type, time zone, cookie data, and interaction with our website.
Marketing Data: Preferences related to receiving promotional content from us.

2. How We Use Your Information

We use your data to:

Process and fulfill orders.
Provide customer support.
Improve and optimize our website and services.
Send you updates, promotions, or other marketing communications (only if you have opted in).
Detect and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Such as payment processors, delivery companies, and email marketing platforms.
Legal Authorities: If required by law or to protect our legal rights.
Analytics and Advertising Tools: Such as Google Analytics or Facebook Pixel (see Section 5).

4. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request corrections to your data.
Request deletion of your data (subject to legal and contractual obligations).
Object to processing or withdraw consent for marketing.
Complain to the Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at [info@curtainsuk.com].

5. Cookies and Tracking

CurtainsUK.com uses cookies to enhance user experience and understand site traffic. These may include:

Essential cookies for website functionality.
Analytical cookies (e.g., Google Analytics).
Advertising cookies (e.g., Meta Pixel, Google Ads).

You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for accounting, legal, or reporting requirements.

7. Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this policy, please contact us:

Curtains UK
Email: [info@curtainsuk.com]
Phone: [0800 772 0367]